This document serves as a legally binding agreement between Mitrang Technologies, hereafter referred to as the “Developer,” and the “Client” for the purpose of web design or development services. The following terms and conditions outline the provisions governing the use of services provided by the Developer, encompassing graphical design, HTML, CSS, JavaScript, and related programming languages.
1. Project Initiation: A 50% deposit is required before the commencement of any design work for a project.
2. Alterations: All alteration requests must be submitted in writing, either via email or postal mail. After completing the specified allowed alteration hours, the Developer may send a separate quotation for further alterations, with payment required before continuing work.
3. Support Hours: Support is available on weekdays (Monday to Saturday) between 10 am to 5 pm.
4. Ownership and Usage: The Client acknowledges that the Developer may include the completed work in a portfolio. The Developer reserves the right to refuse the sale of design or code for inappropriate, unlawful, or competitive use. Verification of licensed versions may be conducted, and the Developer may refuse sale at its discretion.
5. Client Responsibilities: The Client is responsible for third-party domain, hosting, and email services. Indemnification for claims resulting from the Client’s use of these services is agreed upon. Necessary access details must be provided for project completion.
6. Information and Content: The Client agrees to provide required information and content promptly. The Developer strives to match graphic designs with HTML code but acknowledges variations due to browser rendering.
7. Error Resolution: In the event of errors affecting the project’s original specifications, the Developer may apply the nearest available alternative solution. The Client assumes responsibility for self-edited code, and the Developer reserves the right to quote for corrective work.
8. Browser Compatibility: The Developer designs sites for compatibility with Internet Explorer and Mozilla Firefox. Additional work not specified in the quotation is subject to a separate quote.
9. Payment Terms: Payment may be made in full or split into two installments. Project cancellation is possible before work commences, and the Developer may remove work from the internet if payments are not received.
10. Force Majeure: The Developer is not liable for failures beyond its control, and the Client assumes responsibility for file functionality upon handover.
11. Legal Compliance: The Client must comply with laws affecting internet eCommerce, holding the Developer harmless from any related claims or penalties.
12. Software Issues: The Developer is not liable for bugs, performance issues, or failures in software/websites. Such concerns will be directed to third-party developers.
13. Indemnification: The Client assumes risk and agrees to indemnify the Developer against demands, liabilities, and claims arising from services provided or products sold.
14. Termination: The Developer may terminate a project without prior notice if the Client breaches these terms. No refunds will be issued.
15. Amendments: The Developer reserves the right to alter these terms without notice. The latest terms are available on the Developer’s website.
By accepting a quotation or making a payment, the Client acknowledges reading, understanding, and accepting these Terms and Conditions, binding themselves legally to this agreement.
Latest Terms and Conditions: Mitrang Technologies (last update: Wednesday, 10 January 2024 )